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Hooloo, Neighbours, Connected

The smarter return network

Returns should not be this hard.

Hooloo makes returning purchases easier by connecting people, buildings, retailers and logistics partners through one smarter return network.

Join HoolooSee How It Works

Launching community by community.

HoolooReturneeBuildingCollectorRetailerLogistics
  • No unnecessary return trips
  • Returns closer to home
  • Smarter consolidation
  • One connected network

The problem

Returning a package can be harder than buying it.

Shopping moved online. Returns still often require customers to print labels, drive to drop-off locations, wait in line or coordinate carrier pickups.

Traditional return

  1. Customer
  2. Drive
  3. Drop-off
  4. Carrier
  5. Retailer

With Hooloo

  1. Customer
  2. Hooloo network
  3. Coordinated return

How it works

A simpler return journey.

  1. 01

    Start your return

    Tell Hooloo what you're returning.

  2. 02

    Set your location

    Let Hooloo know where your package is.

  3. 03

    Hooloo coordinates

    Hooloo helps coordinate the return through the local network.

  4. 04

    Stay informed

    Follow the return journey as it progresses.

One connected network

One return network.
Everyone benefits.

HoolooReturneeBuildingCollectorRetailerLogistics

For returnees

Return from where you already are.

Spend less time figuring out where your return needs to go. Hooloo brings return coordination closer to your building or community.

  • Fewer unnecessary trips
  • Simple return coordination
  • Convenient building-based availability
  • Better visibility into the return process
Explore Hooloo for Returnees

Available on iOS & Android , the Hooloo Return app

Download on theApp StoreGet it onGoogle Play

For collectors

Help returns move through your community.

Collectors help coordinate eligible return packages within participating Hooloo communities.

  • Flexible participation
  • App-based return coordination
  • Community involvement
  • Simple collection workflow
Become a Collector

Available on iOS & Android , the Hooloo Collector app

Download on theApp StoreGet it onGoogle Play

For retailers

A better return experience for your customers.

Hooloo helps retailers introduce a more convenient return option while creating opportunities for smarter reverse-logistics coordination.

Hooloo for Retailers
  • Lower customer friction
  • Convenient return options
  • Coordinated return workflows
  • Integration opportunities
  • Better return visibility
A resident scans a Hooloo QR code at an apartment doorway to hand over a return

For properties

Turn returns into a resident amenity.

Hooloo can help modern apartment buildings, condominiums and residential communities create a more convenient return experience for residents.

  • Resident convenience
  • Modern property amenity
  • Reduced unnecessary return trips
  • Flexible pilot deployment
  • Community engagement
Bring Hooloo to Your Property

Logistics partners

Turn fragmented returns into coordinated volume.

Hooloo creates opportunities for logistics providers to participate in a more coordinated reverse-logistics network.

Partner With Hooloo
A delivery worker holding a cardboard box at the open back of a delivery van

Availability

Is Hooloo available in your building?

Hooloo is launching community by community. Check your address to see whether service is available or join the waitlist.

Ready for a smarter way to return?

Join the Hooloo network or explore how Hooloo can work with your organization.

Join HoolooPartner With Hooloo